#{{ $ticket['id'] ?? '-' }} · {{ $ticket['created_at'] ?? '-' }}

@php $statusColors = [ 'open' => 'bg-green-100 text-green-800', 'in_progress' => 'bg-blue-100 text-blue-800', 'waiting' => 'bg-yellow-100 text-yellow-800', 'closed' => 'bg-gray-100 text-gray-800', ]; $categoryColors = [ 'bug' => 'bg-red-100 text-red-800', 'feature' => 'bg-purple-100 text-purple-800', 'question' => 'bg-blue-100 text-blue-800', 'other' => 'bg-gray-100 text-gray-800', ]; $status = $ticket['status'] ?? 'open'; $category = $ticket['category'] ?? 'other'; @endphp {{ __('admin.support_status_' . $status) }} {{ __('admin.support_category_' . $category) }}

@foreach (($ticket['messages'] ?? []) as $msg) @php $isSupport = ($msg['sender'] ?? '') === 'support'; @endphp

{{ $isSupport ? __('admin.support_sender_support') : __('admin.support_sender_you') }} {{ $msg['created_at'] ?? '' }}

@endforeach @if (empty($ticket['messages'] ?? []))

@endif

{{ $ticket['subject'] ?? '-' }}

{{ __('admin.support_reply') }}