2e24a40d68
- Fix: Notifiable-Trait zum User-Model hinzugefuegt (behebt notify()-500er) - Installer: SMTP-Verbindungstest mit EsmtpTransport + Ueberspringen-Link - Admin: Neuer E-Mail-Tab mit SMTP-Konfiguration + Verbindungstest - Admin: Lazy Quill-Initialisierung (nur sichtbare Locale wird geladen) - Uebersetzungen: 17 neue Mail-Keys in allen 6 Sprachen Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
93 lines
4.7 KiB
PHP
93 lines
4.7 KiB
PHP
<x-layouts.admin :title="($ticket['subject'] ?? __('admin.support_title'))">
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<div class="mb-6">
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<a href="{{ route('admin.support.index') }}" class="text-sm text-blue-600 hover:underline">← {{ __('admin.support_back_to_list') }}</a>
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</div>
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{{-- Ticket-Header --}}
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<div class="bg-white rounded-lg shadow p-6 mb-6">
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<div class="flex flex-col sm:flex-row sm:items-center sm:justify-between gap-3">
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<div>
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<h1 class="text-xl font-bold text-gray-900">{{ $ticket['subject'] ?? '-' }}</h1>
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<p class="text-sm text-gray-500 mt-1">
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#{{ $ticket['id'] ?? '-' }} · {{ $ticket['created_at'] ?? '-' }}
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</p>
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</div>
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<div class="flex items-center gap-2">
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@php
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$statusColors = [
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'open' => 'bg-green-100 text-green-800',
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'in_progress' => 'bg-blue-100 text-blue-800',
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'waiting' => 'bg-yellow-100 text-yellow-800',
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'closed' => 'bg-gray-100 text-gray-800',
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];
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$categoryColors = [
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'bug' => 'bg-red-100 text-red-800',
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'feature' => 'bg-purple-100 text-purple-800',
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'question' => 'bg-blue-100 text-blue-800',
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'other' => 'bg-gray-100 text-gray-800',
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];
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$status = $ticket['status'] ?? 'open';
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$category = $ticket['category'] ?? 'other';
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@endphp
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<span class="inline-block px-2.5 py-1 rounded-full text-xs font-medium {{ $statusColors[$status] ?? 'bg-gray-100 text-gray-800' }}">
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{{ __('admin.support_status_' . $status) }}
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</span>
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<span class="inline-block px-2.5 py-1 rounded-full text-xs font-medium {{ $categoryColors[$category] ?? 'bg-gray-100 text-gray-800' }}">
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{{ __('admin.support_category_' . $category) }}
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</span>
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</div>
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</div>
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</div>
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{{-- Nachrichten-Thread --}}
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<div class="space-y-4 mb-6">
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@foreach (($ticket['messages'] ?? []) as $msg)
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@php
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$isSupport = ($msg['sender'] ?? '') === 'support';
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@endphp
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<div class="rounded-lg p-4 {{ $isSupport ? 'bg-blue-50 border border-blue-200 ml-0 mr-4 sm:mr-12' : 'bg-white border border-gray-200 ml-4 sm:ml-12 mr-0' }}">
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<div class="flex items-center justify-between mb-2">
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<span class="text-sm font-medium {{ $isSupport ? 'text-blue-800' : 'text-gray-900' }}">
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{{ $isSupport ? __('admin.support_sender_support') : __('admin.support_sender_you') }}
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</span>
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<span class="text-xs text-gray-500">{{ $msg['created_at'] ?? '' }}</span>
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</div>
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<div class="text-sm text-gray-700 whitespace-pre-wrap">{{ $msg['message'] ?? '' }}</div>
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</div>
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@endforeach
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@if (empty($ticket['messages'] ?? []))
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<div class="text-center text-gray-500 text-sm py-8">
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{{ __('admin.support_no_messages') }}
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</div>
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@endif
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</div>
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{{-- Antwort-Formular --}}
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@if (($ticket['status'] ?? 'open') !== 'closed')
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<div class="bg-white rounded-lg shadow p-6">
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<h2 class="text-lg font-semibold mb-4">{{ __('admin.support_reply') }}</h2>
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<form method="POST" action="{{ route('admin.support.reply', $ticket['id'] ?? 0) }}">
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@csrf
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<div class="mb-4">
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<textarea name="message" rows="4" required maxlength="5000"
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placeholder="{{ __('admin.support_reply_placeholder') }}"
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class="w-full px-3 py-2 border border-gray-300 rounded-md text-sm focus:ring-2 focus:ring-blue-500 focus:border-blue-500">{{ old('message') }}</textarea>
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@error('message')
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<p class="text-red-600 text-xs mt-1">{{ $message }}</p>
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@enderror
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</div>
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<div class="flex justify-end">
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<button type="submit" class="bg-blue-600 text-white px-4 py-2 rounded-md hover:bg-blue-700 text-sm font-medium">
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{{ __('admin.support_send_reply') }}
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</button>
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</div>
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</form>
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</div>
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@else
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<div class="bg-gray-50 border border-gray-200 rounded-lg p-4 text-center text-sm text-gray-500">
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{{ __('admin.support_ticket_closed') }}
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</div>
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@endif
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</x-layouts.admin>
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